{"id":19942,"date":"2025-10-13T07:20:52","date_gmt":"2025-10-13T07:20:52","guid":{"rendered":"https:\/\/refineoilpro.com\/?page_id=19942"},"modified":"2025-11-06T03:22:36","modified_gmt":"2025-11-06T03:22:36","slug":"postventa","status":"publish","type":"page","link":"https:\/\/refineoilpro.com\/es\/postventa\/","title":{"rendered":"Posventa"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"19942\" class=\"elementor elementor-19942\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47d033a e-con-full e-flex e-con e-parent\" data-id=\"47d033a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-28686da e-flex e-con-boxed e-con e-child\" data-id=\"28686da\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7984359 e-con-full e-flex e-con e-parent\" data-id=\"7984359\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-de47046 e-flex e-con-boxed e-con e-child\" data-id=\"de47046\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f325d1 elementor-widget__width-inherit split-breadcrumbs-y elementor-widget elementor-widget-the7-breadcrumb\" data-id=\"2f325d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"the7-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"assistive-text\">Est\u00e1s aqu\u00ed:<\/div><ol class=\"breadcrumbs text-small rcrumbs\" itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\"><li itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><a itemprop=\"item\" href=\"https:\/\/refineoilpro.com\/es\/\" title=\"Inicio\"><span itemprop=\"name\">Inicio<\/span><\/a><meta itemprop=\"position\" content=\"1\" \/><\/li><li class=\"current\" itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><span itemprop=\"name\">P\u00e1gina<\/span><meta itemprop=\"position\" content=\"2\" \/><\/li><\/ol>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ab6bf8e elementor-section-stretched elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"ab6bf8e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-293e327\" data-id=\"293e327\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7da641f elementor-widget-tablet__width-inherit elementor-widget elementor-widget-the7-heading\" data-id=\"7da641f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"the7-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"the7-heading-title elementor-size-default\">Posventa<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e80dc77 elementor-widget elementor-widget-text-editor\" data-id=\"e80dc77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol>\n  <li>Si se produce alguna aver\u00eda en el equipo, p\u00f3ngase en contacto inmediatamente con nuestro equipo de asistencia t\u00e9cnica o con el personal de mantenimiento local para evitar posibles riesgos para la seguridad.<\/li>\n  <li>Este formulario debe ser cumplimentado por el instalador u operador original. Si tiene alg\u00fan problema, p\u00f3ngase en contacto a tiempo con nuestros representantes de ventas o posventa.<\/li>\n  <li>Nuestro equipo de servicio responder\u00e1 en <strong>24 horas<\/strong> despu\u00e9s de recibir su solicitud posventa. Est\u00e9 atento a su correo electr\u00f3nico o mensajes de WhatsApp para recibir nuestra respuesta.<\/li>\n  <li>Al notificar un problema, facilite los datos pertinentes <strong>fotos o v\u00eddeos<\/strong> que muestren claramente el problema o error, junto con una breve descripci\u00f3n de la situaci\u00f3n. Esto ayudar\u00e1 a nuestros ingenieros a identificar y resolver el problema de forma m\u00e1s eficiente.<\/li>\n  <li>En los siguientes casos, <strong>Henan Olive Technology Co.<\/strong> se reserva el derecho de rechazar o limitar el servicio posventa:\n    <ul>\n      <li>El equipo ha sido desmontado o modificado sin autorizaci\u00f3n.<\/li>\n      <li>El problema no se debe a defectos t\u00e9cnicos o de fabricaci\u00f3n.<\/li>\n      <li>El producto ha superado el periodo de garant\u00eda o no cumple las condiciones de la misma.<\/li>\n      <li>El equipo denunciado no ha sido fabricado por nuestra empresa.<\/li>\n    <\/ul>\n  <\/li>\n<\/ol>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e011f0 elementor-widget elementor-widget-shortcode\" data-id=\"9e011f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f19971-o1\" lang=\"zh-CN\" dir=\"ltr\" data-wpcf7-id=\"19971\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/es\/wp-json\/wp\/v2\/pages\/19942#wpcf7-f19971-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"\u7559\u8a00\u8868\u5355\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/es\/wp-json\/wp\/v2\/pages\/19942#wpcf7-f19971-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"19971\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.2\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"zh_CN\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f19971-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<h3>Solicitud de servicio posventa\n<\/h3>\n<p><br \/>\n<label>Empresa \/ Nombre<span class=\"required\">*<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Introduzca su empresa o nombre\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><br \/>\n<\/label>\n<\/p>\n<p><br \/>\n<label>N\u00famero de tel\u00e9fono<span class=\"required\">*<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Introduzca su n\u00famero de tel\u00e9fono\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span><br \/>\n<\/label>\n<\/p>\n<p><br \/>\n<label>Correo electr\u00f3nico<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-text wpcf7-validates-as-email\" aria-invalid=\"false\" placeholder=\"Introduzca su direcci\u00f3n de correo electr\u00f3nico\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><br \/>\n<\/label>\n<\/p>\n<p><br \/>\n<label>Modelo de producto<span class=\"required\">*<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"product-model\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Introduzca el modelo de su producto\" value=\"\" type=\"text\" name=\"product-model\" \/><\/span><br \/>\n<\/label>\n<\/p>\n<p><br \/>\n<label>N\u00famero de serie<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"product-serial\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Introduzca el n\u00famero de serie de su producto\" value=\"\" type=\"text\" name=\"product-serial\" \/><\/span><br \/>\n<\/label>\n<\/p>\n<p><br \/>\n<label>Fecha de compra<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"purchase-date\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-date\" aria-invalid=\"false\" placeholder=\"Seleccione su fecha de compra\" value=\"\" type=\"date\" name=\"purchase-date\" \/><\/span><br \/>\n<\/label>\n<\/p>\n<p><br \/>\n<label>Descripci\u00f3n del problema<span class=\"required\">*<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"problem-description\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Describa detalladamente el problema o la aver\u00eda\" name=\"problem-description\"><\/textarea><\/span><br \/>\n<\/label>\n<\/p>\n<p class=\"submit-btn\"><br \/>\n<input 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This form should be completed by the original installer or operator. If you encounter any issues, please reach out to our sales or after-sales representatives in time. 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