{"id":19942,"date":"2025-10-13T07:20:52","date_gmt":"2025-10-13T07:20:52","guid":{"rendered":"https:\/\/refineoilpro.com\/?page_id=19942"},"modified":"2025-11-06T03:22:36","modified_gmt":"2025-11-06T03:22:36","slug":"service-apres-vente","status":"publish","type":"page","link":"https:\/\/refineoilpro.com\/fr\/service-apres-vente\/","title":{"rendered":"Apr\u00e8s-vente"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"19942\" class=\"elementor elementor-19942\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47d033a e-con-full e-flex e-con e-parent\" data-id=\"47d033a\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-28686da e-flex e-con-boxed e-con e-child\" data-id=\"28686da\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7984359 e-con-full e-flex e-con e-parent\" data-id=\"7984359\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-de47046 e-flex e-con-boxed e-con e-child\" data-id=\"de47046\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f325d1 elementor-widget__width-inherit split-breadcrumbs-y elementor-widget elementor-widget-the7-breadcrumb\" data-id=\"2f325d1\" data-element_type=\"widget\" data-widget_type=\"the7-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"assistive-text\">Vous \u00eates ici :<\/div><ol class=\"breadcrumbs text-small rcrumbs\" itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\"><li itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><a itemprop=\"item\" href=\"https:\/\/refineoilpro.com\/fr\/\" title=\"Accueil\"><span itemprop=\"name\">Accueil<\/span><\/a><meta itemprop=\"position\" content=\"1\" \/><\/li><li class=\"current\" itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><span itemprop=\"name\">Page<\/span><meta itemprop=\"position\" content=\"2\" \/><\/li><\/ol>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ab6bf8e elementor-section-stretched elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"ab6bf8e\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-293e327\" data-id=\"293e327\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7da641f elementor-widget-tablet__width-inherit elementor-widget elementor-widget-the7-heading\" data-id=\"7da641f\" data-element_type=\"widget\" data-widget_type=\"the7-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"the7-heading-title elementor-size-default\">Service apr\u00e8s-vente<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e80dc77 elementor-widget elementor-widget-text-editor\" data-id=\"e80dc77\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol>\n  <li>En cas de dysfonctionnement de l'\u00e9quipement, veuillez contacter imm\u00e9diatement notre \u00e9quipe d'assistance technique ou le personnel d'entretien local afin d'\u00e9viter tout risque potentiel pour la s\u00e9curit\u00e9.<\/li>\n  <li>Ce formulaire doit \u00eatre rempli par l'installateur ou l'op\u00e9rateur d'origine. Si vous rencontrez des probl\u00e8mes, veuillez contacter nos repr\u00e9sentants des ventes ou du service apr\u00e8s-vente en temps utile.<\/li>\n  <li>Notre \u00e9quipe de service r\u00e9pondra dans un d\u00e9lai de <strong>24 heures<\/strong> apr\u00e8s avoir re\u00e7u votre demande de service apr\u00e8s-vente. Gardez un \u0153il sur votre courrier \u00e9lectronique ou vos messages WhatsApp pour conna\u00eetre notre r\u00e9ponse.<\/li>\n  <li>Lorsque vous signalez un probl\u00e8me, veuillez fournir les informations suivantes <strong>photos ou vid\u00e9os<\/strong> qui montrent clairement le probl\u00e8me ou l'erreur, ainsi qu'une br\u00e8ve description de la situation. Cela permettra \u00e0 nos ing\u00e9nieurs d'identifier et de r\u00e9soudre le probl\u00e8me plus efficacement.<\/li>\n  <li>Dans les cas suivants, <strong>Henan Olive Technology Co.<\/strong> se r\u00e9serve le droit de refuser ou de limiter le service apr\u00e8s-vente :\n    <ul>\n      <li>L'appareil a \u00e9t\u00e9 d\u00e9mont\u00e9 ou modifi\u00e9 sans autorisation.<\/li>\n      <li>Le probl\u00e8me n'est pas d\u00fb \u00e0 des d\u00e9fauts techniques ou de fabrication.<\/li>\n      <li>Le produit est au-del\u00e0 de la p\u00e9riode de garantie ou ne r\u00e9pond pas aux conditions de la garantie.<\/li>\n      <li>L'\u00e9quipement signal\u00e9 n'a pas \u00e9t\u00e9 produit par notre soci\u00e9t\u00e9.<\/li>\n    <\/ul>\n  <\/li>\n<\/ol>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e011f0 elementor-widget elementor-widget-shortcode\" data-id=\"9e011f0\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div 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\/>\n<\/fieldset>\n<h3>Demande de service apr\u00e8s-vente\n<\/h3>\n<p><br \/>\n<label>Soci\u00e9t\u00e9 \/ Nom<span class=\"required\">*<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Entrez votre entreprise ou votre nom\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span><br \/>\n<\/label>\n<\/p>\n<p><br \/>\n<label>Num\u00e9ro de t\u00e9l\u00e9phone<span class=\"required\">*<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Entrez votre num\u00e9ro de t\u00e9l\u00e9phone\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span><br \/>\n<\/label>\n<\/p>\n<p><br \/>\n<label>Courriel<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-text wpcf7-validates-as-email\" aria-invalid=\"false\" placeholder=\"Saisissez votre adresse \u00e9lectronique\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span><br \/>\n<\/label>\n<\/p>\n<p><br \/>\n<label>Mod\u00e8le de produit<span class=\"required\">*<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"product-model\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Saisissez le mod\u00e8le de votre produit\" value=\"\" type=\"text\" name=\"product-model\" \/><\/span><br \/>\n<\/label>\n<\/p>\n<p><br \/>\n<label>Num\u00e9ro de s\u00e9rie<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"product-serial\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Saisissez le num\u00e9ro de s\u00e9rie de votre produit\" value=\"\" type=\"text\" name=\"product-serial\" \/><\/span><br \/>\n<\/label>\n<\/p>\n<p><br \/>\n<label>Date d'achat<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"purchase-date\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-date\" aria-invalid=\"false\" placeholder=\"S\u00e9lectionnez votre date d&#039;achat\" value=\"\" type=\"date\" name=\"purchase-date\" \/><\/span><br \/>\n<\/label>\n<\/p>\n<p><br \/>\n<label>Description du probl\u00e8me<span class=\"required\">*<\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"problem-description\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Veuillez d\u00e9crire le probl\u00e8me ou le dysfonctionnement en d\u00e9tail\" name=\"problem-description\"><\/textarea><\/span><br \/>\n<\/label>\n<\/p>\n<p class=\"submit-btn\"><br \/>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Soumettre une demande\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>You are here: Home Page After-sales If any equipment malfunction occurs, please contact our technical support team or local maintenance personnel immediately to avoid potential safety risks. This form should be completed by the original installer or operator. If you encounter any issues, please reach out to our sales or after-sales representatives in time. Our&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-19942","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>After-Sales - Henan Olive Technology Co., Ltd.<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/refineoilpro.com\/fr\/service-apres-vente\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"After-Sales\" \/>\n<meta property=\"og:description\" content=\"You are here: Home Page After-sales If any equipment malfunction occurs, please contact our technical support team or local maintenance personnel immediately to avoid potential safety risks. 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